Service and support
Privacy Policy
Privacy Policy

Protecting the privacy and safeguarding the personal and financial information of our customers and website visitors is one of our primary responsibilities. The following privacy statement explains how Capital Group collects and protects your information. The term "Capital Group" herein includes all companies and divisions within the Capital Group family of companies. By opening an account with Capital Group or using our website, you consent to the collection and use of your personal information by Capital Group in accordance with this Privacy Policy.

Cookie

We use cookies and web beacons (also known as web behavior tags or single-pixel GIF images), and other technologies (collectively referred to as cookies) to obtain usable data to enhance your user experience and help us better understand you. cookies are small text files that are issued by a web server and may be stored on your computer. Cookie allow us to understand how you visit our website, when you return to the website, which pages you visit, and to recognize that you are logged in when we receive a page access request from your web browser. The information we may store in the cookie points to personally identifiable information that you submit on our site. Cookie can be read by us and do not contain any personal information, nor do they contain any account or password information. We cannot and do not collect information about your browsing on other websites.

We may share information about users' visits to our site with reputable advertising companies for the purpose of Internet advertising targeting. The information shared may not be used for personally identifiable purposes. We may also use third party software to track and analyze visit and traffic data, including page requests, form requests, and click paths, and such tracking may set cookies on behalf of Capital Group.

All web browsers allow you to set cookies to be blocked, and if your web browser is set to allow cookies, you consent to our use of cookies in the manner described above. if you choose to block cookies, you may still use our services, but some features may not function as originally designed.

 

Security of Personal Information

We use network security software, systems and procedures to provide you with a secure trading environment and to protect your personal, financial and transactional information. When you open an account with us, you will be given a unique account number, user name and password. Your account number, user name and password will only be known to a small number of Capital Group employees who are required to have access to this information for their work. Please remember that you are the primary person responsible for maintaining the security of your account information such as your account number, user name and password. We strongly recommend that you do not disclose this information to anyone else.

Our website and online account opening pages use encryption technology to protect the transmission of information between us and you, and we use an e-commerce certification authority (Certificate Authority) to authenticate our website, secure transactions and customer online applications, and help you know if you are connecting to our website.

 

Changes and Opt-Out of Privacy Statement

Once Capital Group has materially changed the content of this privacy statement, the revised privacy statement will be posted on the website immediately. By opening an account with us, you agree that the electronic notice of a change to the Privacy Statement posted on the Site will be the actual notice.


Any dispute arising out of this Privacy Statement must be governed by this Notice and Capital Group's Customer Agreement. If you have any other questions that are not covered by this statement, please contact our customer service representatives.